Client Operations Specialist
Olivia Claire
The Operations & Client Relations Assistant serves as the organizational hub of our firm, helping ensure that every client receives a responsive, organized, and professional experience. Working closely with the attorney, this position helps coordinate client communications, monitor ongoing tasks and follow-up items, organize case-related information, and assist with the firm's day-to-day operations. The role is dedicated to keeping projects moving forward, identifying administrative needs before they become problems, and helping maintain the high level of responsiveness our clients expect. In addition to supporting client service, the Operations & Client Relations Assistant researches new technologies, develops office procedures, and helps improve the systems that allow our firm to operate efficiently. While this position does not provide legal advice or make legal decisions, it plays an important role in ensuring that information is organized, communication is timely, and no important detail is overlooked. In her free time, Olivia volunteers at Bayside church mentoring the youth, and she loves the ocean and working out.